For business disagreements

Commercial mediation explained

Commercial mediation can help businesses explore settlement with a neutral third party. The mediator’s role, training, fee, process and confidentiality terms should be checked before appointment.

Make an enquiry

When commercial mediation may help

A neutral process may be considered when a business relationship, contract or payment disagreement is difficult to resolve directly and both sides are willing to participate. It may fit shareholder, partnership, supplier, customer or service disputes.

What the mediator does

A mediator facilitates the discussion and does not decide who is right or impose a result. The parties retain control over whether to settle. Each participant should understand the process, authority to settle, costs and any exceptions to confidentiality before agreeing.

Private Resolve’s position

Private Resolve does not claim accreditation as a mediator. Its service is an independent facilitation and negotiation process in which both sides are invited to participate; it does not represent either business or decide the dispute. If you specifically require formal accredited mediation, choose a provider whose credentials and terms meet that need.

Prepare for a useful session

Identify the decision-makers, contract terms, undisputed facts, disputed issues and possible options. Obtain independent legal advice about rights, limitation periods or settlement wording where needed.