Personal debt recovery

Personal Debt Recovery

Someone owes you money? Private Resolve helps private individuals explore recovery of eligible outstanding debts owed by friends, family, tradespeople, sole traders or companies.

Make an enquiry

Who we may help

We assess the basis of the amount, what was agreed, the available evidence and whether the debt is accepted or disputed. Possible matters include unpaid personal loans, agreed repayments, unreturned deposits, agreed refunds and money owed after private transactions.

  • Money owed by friends, family or other private individuals
  • Eligible debts owed by sole traders, tradespeople or limited companies
  • Agreed repayments, deposits, refunds and private transaction balances

What this service does not claim

This is a limited, pre-legal negotiation service for private individuals. Private Resolve does not have enforcement powers, provide legal advice or guarantee repayment. Suitability and the permitted scope of any work are checked before an engagement is agreed.

  • No pressure tactics or misleading claims
  • No promise that a debt will be paid or recovered
  • No court, bailiff or enforcement-agent service

How an enquiry is assessed

We ask what the amount relates to, who the parties are, whether the debt is disputed and what steps have already taken place. We then confirm whether negotiation support is suitable and what role, scope and fee terms would apply. No engagement begins until agreed in writing.

  • If court deadlines are approaching, obtain independent legal advice promptly
  • A conversation with us does not pause limitation periods or court directions

Choose the relevant page

These pages explain the limited negotiation route for different kinds of unpaid debt. They are not promises of a collection or enforcement service.

Common questions

What to know

Does Private Resolve guarantee debt recovery?

No. The work is limited to suitable negotiation support and no repayment or settlement is guaranteed.

Can Private Resolve enforce payment?

No. Private Resolve cannot enforce a debt or guarantee recovery. Any proposed role, scope and fee are explained before you decide whether to proceed.

Will contacting Private Resolve stop a legal deadline?

No. Do not assume a deadline is paused; seek legal advice if a limitation period, claim or court direction may be relevant.