Do you provide general debt collection?
No. Private Resolve’s current service model is pre-legal negotiation and dispute resolution, not a general collection or enforcement service. Enquiries are screened for suitability and regulatory scope.
Debt negotiation & resolution
Debt negotiation in Hampshire
When money is overdue, people often search for debt collection or debt recovery. Private Resolve’s defined service is pre-legal negotiation and dispute resolution: a screened, voluntary discussion about repayment or settlement where appropriate.
Discuss a matterDebt collection and debt recovery in Hampshire: know the difference
Private Resolve is not positioned as a general debt collection or enforcement agency. The service model described here is negotiation-led: exploring whether the people involved can agree a practical next step, such as a voluntary repayment plan or settlement discussion. No recovery outcome is promised.
- This distinction matters whether you searched for debt collection in Hampshire, debt recovery in Southampton, unpaid invoice recovery or help recovering money lent to a friend. The exact activity, the debt and each party’s role affect what services may be appropriate.
Personal debts and informal loans
A personal financial disagreement may involve an informal loan between adults, family borrowing, shared costs or a private sale. A first conversation can clarify what was agreed, what records exist and whether both people are willing to discuss a voluntary resolution.
Some matters are unsuitable for a joint meeting, including situations involving safety concerns, coercion or issues that need specialist family or legal support. Every enquiry must be screened before any service is agreed.
Commercial debts and unpaid invoices
A business may be owed money by a customer, supplier, contractor or commercial partner. Where the issue is within scope, Private Resolve can explore negotiation about payment timing or a wider commercial settlement. This is not a promise to collect an invoice or take enforcement action.
Sole traders and small businesses may also have a dispute about the work, contract or amount claimed. Understanding that disagreement is part of deciding whether a negotiation is suitable.
Regulatory and legal boundaries
Some debt-related activities are regulated depending on the agreement and the steps taken. This page describes negotiation-led support only; it does not claim authority to carry out regulated debt-collection activity. If your matter requires regulated services, enforcement or legal advice, use an appropriately authorised or qualified provider. The FCA Handbook explains that collecting debts under certain credit agreements can be a regulated activity; the exact position depends on the activity and agreement. See FCA guidance on regulated activities.
Negotiation does not automatically pause limitation periods, court deadlines or other legal time limits. Get independent legal advice if a deadline or court claim is involved.
Common questions
What to know
Can you help recover money lent to a friend?
A suitable adult-to-adult personal loan disagreement may be considered for negotiation. The evidence, circumstances, safety and willingness to take part need to be assessed first. No result is guaranteed.
Can a negotiation stop a court deadline?
Do not assume that it will. A negotiation does not automatically suspend court deadlines or limitation periods. Take independent legal advice where a deadline may apply.
Can money be recovered without going to court?
People may agree a voluntary repayment or settlement without court action, but Private Resolve cannot promise an agreement or recovery. Legal action and deadlines remain matters for the parties and their advisers.
Is pre-legal debt recovery the same as debt collection?
No. “Pre-legal” describes the stage of a discussion, not a regulated status or guarantee. Private Resolve’s current service description focuses on negotiation and voluntary resolution, not general collection or enforcement.
How much does private debt negotiation cost?
Fees and any meeting costs should be confirmed before an engagement is agreed. Pricing is not published in this draft.